When commissioning me you agree that ...
General
- I have the right to decline your commission request.
- The price quote you receive is non-binding for both of us, until both parties agree on the commission.
Ownership
- You will receive the final plush, but no side product such as the pattern.
- I can remake the plush anytime for someone else, unless it is an Original Character design you own.
- I may use pictures and videos of work in progress and the final plush on my website, social media, for any advertising purpose and in tutorials.
- I may use any part of the pattern for tutorials. If it is an Original Character design you own, the full pattern will never be revealed.
Payment
- Price quote and payment are in €.
- Payment is done via PayPal invoice in €. (The PayPal conversion rate from your currency to € applies.)
- Payment will be made in two instalments.
- I will send out an invoice for the first instalment, after we both agree on the commission.
- The first instalment must be paid no more than two weeks after the invoice was sent.
- I will not start working on the plush before the first instalment is paid.
- I will invoice you for the second instalment when the plush is finished.
- The second instalment must be paid within two months after the invoice was sent.
- The plush will not be shipped before I receive the full payment.
- If the second instalment is not paid in time or if you must cancel your commission, the first instalment cannot be refunded and I am free to do what I like with the (unfinished) plush, including gifting or selling it away, even if it is an Original Character Design you own.
- I can cancel the commission any time. In that case, you will be refunded the first instalment.
Shipping
- I ship from Germany.
- Shipping includes tracking and insurance.
- You are responsible for any possible import duties, customs fees, taxes and similar surcharges that may apply.
- If the package arrives damaged it is your responsibility to check the inside and NOT accept the package, in case the plush was damaged.
- If the package is lost or damaged, I cannot refund you. Shipping insurance must be claimed.
- If the package is returned to me by any issues on the shipping, you must pay for shipping it again within 2 months, otherwise I am free to do what I like with the plush, including gifting or selling it away, even if it is an Original Character Design you own.
Deadline
- We will agree upon a deadline when the plush must be finished (not shipped, since that may be delayed until the full payment is received) before the first invoice is sent.
- If I fall behind the deadline, you may cancel the commission and receive a full refund of the first instalment.